mediation workshops, 15 & 16 June 2017

CARI-TaRG held 3 successful, well attended workshops on 15th and 16th June on Barbados. The 87 places were sponsored by the UK Department of International Trade and the European Union.

We would like to thank all those attended who made the workshops both informative and entertaining by their interaction and engagement.

Details of the Workshops, which we will be taking place again later in 2017 are set out below.



Just a small selection of photographs of the Events and Certificate Ceremony.

Which aspects of the workshop did you find most useful?

Explaining the difference between bullying and the agitator
Observing the story approach to presenting the materials
How to listen to assist in defusing situations
Listening is imperative
All aspects of the workshop were very helpful
Listening is important to learn
Team teaching the concepts. The concepts were presented in a fresh and clear way.
The lectures and illustrations
Building relationships at the workplace
The scenarios and the style of presentation was energetic and engaging
How to actively listen and the importance of probing to really understand what lies beneath the surface (iceberg)
Viewing issues from other persons perspective
The interactive exercises and opportunity to talk to presenters out of session
The illustrations – e.g. stories and experiences
Listening not to fix but to understand (I always thought I had to offer solutions but people just want you to listen)

Further conflict resolution/mediation courses on offer include:

  • Restorative Justice

  • Collaborative Working for the Professions

  • Workplace Trust Leader

  • Healthcare Mediation

  • Police, Fire, Corrections and Emergency Services Conflict Management



Preventing a Toxic Workplace
An Interactive Certificated Relational Development Training Workshop

In today’s economy, organizations are faced with the challenge of continuously improving efficiency to remain competitive. This means strict oversight and tight controls on those elements that affect an organization’s cost structure. Historically, the focus has been on tangible costs that are easily identifiable and can be accurately measured.

Now, in order to continue down the path of efficiency, many businesses are focusing on costs that do not appear on the financial statements and that may not be easily measured with additional systems. In a more culturally complex and age diverse workplace, managers must appreciate and better understand the filters and differences in communication and listening and develop the emotional intelligence required to be an effective leader.

This four-hour Workshop will improve communication and listening skills. It will enable participants to move from win-lose outcomes to mutual gains (win-win) results in personal interactions. It will also make them successful at maintaining healthy relationships. Issues to consider in being successful at relationship detoxification:

    The difference between dialogue and debate

    Putting aside your personal agenda while another is speaking

    Hearing (understanding)what people mean, not just what they say

    How to get an uncommunicative person to open up and contribute

    What to do with people who get defensive when you try to tell them something

    How to share a difference of opinion without the other person feeling criticized

    Responding to the speaker’s feelings instead of imposing your own

    How to get through to someone who never seems to listen

    Establishing credibility so that people pay attention to what you say

    Focusing on interests rather than positions

    Inventing options for mutual gain; it’s all about getting what you need

Participants learnt and practice interest-based negotiation, moving from divisiveness to synergy, adversarial to collaborative communications, compromise to consensus, threats and solutions to interests and needs, and combativeness to mutual problem solving. You can only change yourself, not anyone else, but that transformation can, and will impact the way others relate to you and improve the relationship you deem vital to your professional and personal well-being.

Joint Certification: Provided by 4Civility (US), Caribbean Training and Research Group (UK) and Urban and Public Affairs, University of Louisville (US)
: Hadford Howell Tel: 1 246 230 7623 OR Wayne Lynch Tel: 1 246 845 6349    

Restorative Mediation
A Certificated 4 hour Workshop

Restorative Mediation is a style of mediation that seeks to let the parties reach their own resolution in partnership with a trained neutral and to find ways to restore the relationship between the parties to a more balanced level of civility.  In doing so, each of the parties should be able to move forward from the mediation with a renewed sense of purpose, inner peace, and an understanding of their own humanity.  Restorative mediation purposely engenders a sense of understanding, moves beyond wrongful assumptions, and promotes civility.  

Restorative mediation participants are encouraged to move past the feeling of “well at lease that is over” to a more mature sense of forgiveness for the other participants and for themselves.  In essence, it provides the opportunity for each of the participants to be restored and thereby restores relationships to a level of acceptance, understanding, and respect.

This introductory 4-hour program exposes both trained mediators and those new to mediation to a style of conflict resolution that respects people, relationships, feelings, and promotes understanding.  Participants will be introduced to restorative theories and learn from experienced restorative mediators in a shared learning experience as part of a professional community represented at the workshop. 

Restorative mediation combines the best elements of mediation and restorative practices and rises to a new level of understanding and compassion.

Joint Certification: Provided by 4Civility (US), Caribbean Training and Research Group (UK) and Urban and Public Affairs, University of Louisville (US)
:  Hadford Howell Tel: 1 246 230 7623 OR Wayne Lynch Tel: 1 246 845 6349   Email:


Mr. Belak and Dr. Curtin combined, have over 51 years of mediation experience as practicing mediators and as teaching and training professionals. They have educated and trained more than 4,000 mediators around the globe.  Mr. Belak developed mediation training for the U.S Government and continues to provide mediation services to the U.S. Postal Services.

They teach both graduate and undergraduate courses in mediation at the University of Louisville and in 2002 Mr. Belak and Dr. Curtin created the first blended, online and face-to-face mediation program for a major law firm that needed flexibility in its training. 

The U.S. Federal Mediation and Conciliation Service (FMCS) adopted the training they developed to train federal mediators.  FMCS reports directly to the U.S. President and works to resolve major labor disputes.

Tony Belak  Tony Belak John-Robert Curtin  Dr John-Robert Curtin